Introduction

These Terms & Conditions of Use (the Terms) set out the terms by which you may make use of our website cctvdrainsurveys.com (the Website). Use of the Website includes accessing, browsing, or registering to use the Website.

It is important that you carefully read these Terms before you use the Website, as they apply to your use of the Website. You may download or print a copy for your own reference. It is your responsibility to ensure you are aware of the nature of these Terms and how they may affect your use of the Website.

By using the Website, you confirm that you accept these Terms and that you agree to comply with them. If you do not agree, please exit the Website and do not use our service.

For information on how we use personal data collected via the Website, please refer to our Privacy Policy. For details on our use of Cookies, see our Cookie Policy. Both are incorporated into these Terms by reference.

About Us

cctvdrainsurveys.com is a brand of Go Convert Solutions Limited, registered in the UK and licensed by the Information Commissioner’s Office (Registration Number ZA774715).

Our Service

cctvdrainsurveys.com is owned and operated by Go Convert Solutions Limited.

We do not directly provide the commercial cleaning services listed on this website. Instead, we offer an online referral service, introducing you to providers of those services. By submitting an enquiry through our Website, you consent to Go Convert Solutions Limited passing your details to one or more providers from our panel.

You are under no obligation to proceed with any provider. Please review their terms carefully and decide whether their services are suitable. If in doubt, contact the provider directly before entering into any agreement.

Accessing the Website

Access to the Website is provided on a temporary basis. We reserve the right to withdraw or amend any service without notice. We are not liable if the Website becomes unavailable at any time.

We may restrict access to some or all parts of the Website to registered users.

Intellectual Property Rights

All intellectual property rights in the Website and its content (including, without limitation, all data, content, images, trademarks, and designs) belong to Go Convert Solutions Limited or its licensors. All such rights are reserved.

You may download and print copies of Website content for personal use only. You must not alter or use any materials separately from the accompanying text. Any commercial use is strictly prohibited.

Accuracy of Information

We do not guarantee that the information provided on the Website is complete or up to date. We may update content or suspend access at any time without notice.

We reserve the right to revise these Terms by posting updated content on the Website. Your continued use will be deemed acceptance of any such changes.

Liability

We cannot guarantee a provider will offer a solution. This may be due to external issues or incorrect data. We are not liable for any resulting loss unless we are negligent or in breach of these Terms.

If we suspect or identify fraudulent use of our forms or systems, we reserve the right to recover reasonable costs associated with any investigation.

Communication

Unless otherwise stated, we may contact you by phone, SMS, email, or post to provide service updates or offers we believe may be relevant to you.

Customer Checks

You must ensure all information you provide is accurate. Providing false or misleading data may breach these Terms and result in termination of services or legal action.

Your use of our Website constitutes consent to us processing your personal information in accordance with our Privacy Policy.

Jurisdiction

These Terms and any related non-contractual obligations are governed by the laws of England and Wales. You agree to the exclusive jurisdiction of the English courts.

Right to be Forgotten / Erasure of Your Personal Information

Under GDPR, you may request deletion of your personal data if:

  • The data is no longer necessary for the original purpose.
  • You withdraw consent.
  • You object and there is no overriding legitimate interest.
  • The data was unlawfully processed.
  • Deletion is required to meet a legal obligation.
  • The data relates to a child using information society services.

There are exceptions to this right. For example, where legal retention is required.

To request erasure of your data, email: support@cctvdrainsurveys.com. We will also notify our marketing partners of your request.

Complaints

If you wish to raise a complaint about our service, please email: support@cctvdrainsurveys.com. We aim to resolve all issues promptly and professionally.